For questions and parts for your Pilates equipment please contact Stamina Products at 1-800-375-7520 or www.staminaproducts.com. You will need to have your model # and serial # off your machine. You can find this information on a sticker label at the foot bar end of your equipment. If you know which parts you need to order you will be asked for that information. You can find the part numbers in your user manual that came with your machine. If you no longer have your manual you can find them here.
For questions about lighterliving ™ please feel free to contact us at customerservice@lighterliving.com.
For questions about the store or for product inquiries please contact us at customerservice@lighterliving.com. We will endeavour to reply to you as soon as possible, however due to the large volume of emails, there maybe a slight delay in our response. Thank you for your patience.
US Customer Service
For all questions and concerns relating to product assembly, usage, replacement parts, and warranty registration of your Pilates machine or to purchase replacement parts, DVD´s, videos, accessories or other Pilates equipment please visit Stamina Products Customer Service or call 1 800 375-7520.
UK Customer Service
For all questions and concerns relating to product assembly, usage, replacement parts, and warranty registration of your Pilates machine or to purchase replacement parts, DVD´s, videos, accessories or other Pilates and equipment please call 01242 702 345.